If it differs from the one on your PC, tap Sign Out and then sign back in with the proper credentials matching with the one you used on your PC. On the subsequent screen, tap Accounts, and you should see the Microsoft ID that you’ve signed in with listed within. To check if you’ve signed in with a different ID on your mobile after initial set up, load up the Your Phone Companion app, and then tap the Settings icon. Otherwise, your PC won’t connect to your mobile. You need to use the same Microsoft Account on the Your Phone Companion mobile app like the one used on your Windows user account. Just run through the checklist below, and you should be connected in no time. When running into issues with connectivity, the Your Phone app on your PC displays the ‘We Can’t Connect to Your Phone’ error message.
